AAA Customer Service Contacts
Founded in 1902 by a coalition of nine motor clubs boasting less than 1,500 enthusiasts, AAA has grown into a premier provider of automotive, travel, insurance, and financial solutions. Now, it supports over 61 million members through a network of 32 affiliated motor clubs and upwards of 1,000 local branches throughout North America.
Phone Number & Contact Info
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- AAA Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.aaa.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
AAA Customer Service Overview
AAA has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for AAA Support
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Long wait times and inadequate support, including lack of proper equipment and incomplete service.
From Glenn B Rcs at 10/11/24 -
Customer service offered no help, with reps lacking care and multiple calls yielding no results. Hung up on, left waiting, and directed to wrong numbers. 5-hour wait for a simple service was unacceptable.
From Marc T Yit at 09/09/24 -
Inconsistent communication and service regarding battery replacement. Agents and supervisor gave mixed messages, displaying a lack of coordination. Poor customer support left me frustrated and without a resolution. Tow to service center insisted. A disappointing shift from previous experience.
From Guest-5931948 at 06/18/24 -
Disappointment with repeated battery issues and ineffective problem resolution, leading to extra costs, despite decades of loyalty.
From Guest-5897803 at 06/03/24 -
Frustration with conflicting advice from agents and lack of follow-up, leaving us without assistance in a timely manner. Communication breakdowns and unhelpful transfers exacerbated the issue.
From David M Wki at 06/11/24 -
Lack of follow-up and unclear communication left me frustrated and disappointed. Agents should proactively address issues and maintain contact to ensure satisfaction, not just recite figures.
From David S Mht at 03/13/24
Frequently Asked Questions About AAA
Explore frequently asked questions about AAA to quickly find the information and support you need.
AAA stands for the American Automobile Association. The organization got its start in 1902 when nine independent motor clubs across the country banded together to create a national motoring association.
Established in 1902 by nine motor clubs with fewer than 1,500 members, today AAA provides more than 61 million members with automotive, travel, insurance and financial services through its federation of 32 motor clubs and more than 1,000 branch offices across North America.
No one owns AAA, since it is a non-profit federation of auto clubs that also act as insurance agencies. As a result, AAA is not owned by a parent company or by shareholders who purchase its stock, unlike most insurance companies.
In the video game industry, AAA is a term used to categorize games produced and distributed by mid-to-large sized dev studios or major publishers, which typically have high development and marketing budgets.