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Aaron's Customer Service Contacts
Based in Atlanta, The Aaron's Company, Inc. stands out as a prominent, tech-forward, multi-channel provider specializing in lease-to-own and direct retail purchasing options for a variety of home products including appliances, electronics, and furniture. The company operates under several well-known brands such as Aaron's, BrandsMart U.S.A., BrandsMart Leasing, and Woodhaven, catering to diverse consumer needs.
Phone Number & Contact Info
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- Aaron's Most Popular Number
- 877-607-9999
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- Website
- www.aarons.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Atlanta, Georgia, U.S
Aaron's Customer Service Overview
Aaron's has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Aaron's
Customers contact Aaron's for various reasons. Most popular of them are questions like "What is the return policy at Aaron's?", "What are the financing options available at Aaron's?", "What services does Aaron's Bros. Moving offer?".
User Testimonials for Aaron's Support
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Calls to the store went unanswered, and the manager did not return calls or respond to delivery guys. Null response from store makes addressing issues challenging.
From Victoria McCrary at 2024-09-19 -
Unpleasant customer service, failing to prioritize customers.
From Claire M at 2024-09-07 -
Attitude adjustment needed, unprofessional comments, lacks customer service skills, assumptions about situations.
From clair m at 2024-07-05 -
Delivering a new controller within two days without questioning the issue reflects the finest customer service experienced. Hands down.
From Matthew Burnett at 2024-06-04 -
Top-notch support guarantees 100% satisfaction by addressing any damaged or incorrect deliveries with excellence. Exemplary management prioritizes customer peace of mind.
From Enna Yelhsa at 2023-04-21 -
Unprofessional service causing frustration with unresolved issues.
From Tameka Gibson at 2022-04-25
Frequently Asked Questions About Aaron's
Explore frequently asked questions about Aaron's to quickly find the information and support you need.
Headquartered in Atlanta, The Aaron's Company, Inc. is a leading, technology-enabled, omnichannel provider of lease-to-own and retail purchase solutions of appliances, electronics, furniture, and other home goods across its brands: Aaron's, BrandsMart U.S.A., BrandsMart Leasing, and Woodhaven.
Arona began in 1997 as a franchisee of Aaron's stores, a national leader in sales, lease-ownership, and specialty-retailing of home and consumer goods. Before spinning off into a standalone operation Arona was Aaron's largest franchise operation.
Charles Loudermilk, Sr.
Since Aaron's doesn't report to credit bureaus, your payments won't have any impact on your credit score. This means that leasing products from Aaron's won't help build your credit, but it also won't damage it.