Adobe Systems Customer Service Contacts
Adobe Systems Incorporated, known simply as Adobe, is a globally renowned software company specializing in creative and multimedia products. Best known for its Adobe Creative Cloud suite, which includes industry-leading applications like Photoshop, Illustrator, and Adobe Premiere Pro, the company plays a pivotal role in the digital media and graphic design industries. Adobe also offers digital marketing tools through Adobe Experience Cloud, helping businesses optimize their engagement strategies. This innovation-focused company continues to be integral in the advancement of digital content creation and management.
Phone Number & Contact Info
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- Adobe Systems Most Popular Number
- 800-833-6687
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- [email protected]
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- Website
- www.adobe.com
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- Opening Hours:
- Mon-Fri 5am-7pm PT
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- Additional Contact numbers:
- 800-585-0774 408-536-6000
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- Mailing Address:
- 11501 Domain Dr #110, Austin, TX 78758
Adobe Systems Customer Service Overview
Adobe Systems has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 17 minutes. The shortest wait times occur on Thursdays, while Friday have the longest wait times.
Top Reasons Customers Contact Adobe Systems
Customers contact Adobe Systems for various reasons. Most popular of them are questions like "How Do I Get a Refund from Adobe Systems?", "What are the system requirements for Adobe software?", "What is Adobe Creative Cloud?".
User Testimonials for Adobe Systems Support
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Horrible service; an hour spent attempting to address my issue left me frustrated.
From Roslyn Fkp at 2024-08-24 -
No real people in customer service, just a bot. Charged twice for a year with no assistance.
From Niara Lxq at 2024-08-07 -
Calling customer service involves long hold times, often exceeding an hour.
From Cayleigh Bdr at 2024-09-17 -
Limited to forums and AI chats for support, Adobe avoids investing in real customer service personnel.
From julia P Isq at 2024-09-15 -
Misled about pricing and given false reassurances, resulting in ongoing charges. Frustrating experience with unfulfilled promises.
From Eva H Lxf at 2024-07-30 -
Support system feels broken, wasting time with useless chat, lacking email contact and follow-up. Drones display poor reading skills without taking responsibility.
From Tom Bosschaert at 2024-10-27
Frequently Asked Questions About Adobe Systems
Explore frequently asked questions about Adobe Systems to quickly find the information and support you need.
Unexpected charges occur because of: Trial conversion You started a free trial, which converted to a paid plan when the free trial ended. Annual renewal You purchased an annual plan, and it renewed recently. Additional purchase You purchased an additional Adobe product or service.
Software giant Adobe is responsible for a massive slate of regularly used programs, including Photoshop, Illustrator, Acrobat, InDesign, Audition, and Flash. Founded in 1982, Adobe has been at the forefront of software programming for decades, both by innovating new programs and acquiring smaller companies.
Vanguard owns the most shares of Adobe (ADBE).
Adobe has 24.59% upside potential, based on the analysts' average price target. Is ADBE a Buy, Sell or Hold? Adobe has a consensus rating of Moderate Buy which is based on 22 buy ratings, 5 hold ratings and 2 sell ratings.