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ADT Customer Service Contacts

ADT Inc., previously known as The ADT Corporation, is a leading security firm based in the United States, specializing in electronic security solutions, fire protection services, and various alarm monitoring systems for homes and small businesses. The company's headquarters are strategically situated in Boca Raton, Florida.

Phone Number & Contact Info

ADT Customer Service Overview

ADT has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.

Top Reasons Customers Contact ADT

Customers contact ADT for various reasons. Most popular of them are questions like "What is the warranty on ADT equipment?", "How Do I Recover My ADT Account?", "Are there any contract cancellation fees with ADT?".

User Testimonials for ADT Support