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AFLAC Customer Service Contacts

AFLAC Incorporated, renowned for its supplemental insurance products, specializes in providing financial protection to over 50 million policyholders worldwide. Known for its iconic duck mascot, AFLAC offers policies that cover life, accident, and specific health insurance, including cancer plans. The company stands out by paying cash benefits directly to its clients, helping them cover out-of-pocket medical and everyday expenses during times of need. AFLAC operates primarily in the U.S. and Japan, ensuring a wide-reaching impact across diverse markets.

Phone Number & Contact Info

  • AFLAC Most Popular Number
    800-992-3522
  • Website
    www.aflac.com
  • Social Media Channels
  • Opening Hours:
    24 hours, 7 days
  • Additional Contact numbers:
    800-366-3436
  • Mailing Address:
    Columbus, GA

AFLAC Customer Service Overview

AFLAC has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 12 minutes. The shortest wait times occur on Tuesdays, while Friday have the longest wait times.

Top Reasons Customers Contact AFLAC

Customers contact AFLAC for various reasons. Most popular of them are questions like "What is the AFLAC wellness benefit?", "What is the waiting period for AFLAC benefits?", "What is the AFLAC accident insurance plan?".

User Testimonials for AFLAC Support

Frequently Asked Questions About AFLAC

Explore frequently asked questions about AFLAC to quickly find the information and support you need.