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Air France Customer Service Contacts

Air France, the flag carrier of France, is renowned for its global reach and premier services in passenger transport, cargo transport, and aeronautical maintenance. Founded in 1933, the airline serves as a vital link between Paris and the world, operating from its main hubs at Charles de Gaulle and Orly airports. As a founding member of the SkyTeam global airline alliance, Air France offers extensive connectivity through a vast network of routes, enhancing its international presence and reputation for excellence in air travel.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Sun 8am-11:00pm ET
  • Mailing Address:
    Tremblay-en-France, France

Air France Customer Service Overview

Air France has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes and 36 seconds. The shortest wait times occur on Sundays, while Friday have the longest wait times.

Top Reasons Customers Contact Air France

Customers contact Air France for various reasons. Most popular of them are questions like "What is the baggage allowance for Air France flights?", "What are the accepted forms of payment for Air France bookings?", "What is Air France's policy on flight delays and cancellations?".

User Testimonials for Air France Support

Frequently Asked Questions About Air France

Explore frequently asked questions about Air France to quickly find the information and support you need.