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Air India Customer Service Contacts

Air India, the flagship carrier of India, stands as a premier airline owning a significant history of service and innovation in the aviation industry. Established in 1932, it serves as a leader in connecting destinations across the globe with a primary hub at Indira Gandhi International Airport in New Delhi. Renowned for its world-class hospitality and state-of-the-art fleet, Air India offers both domestic and international flights, making it a top choice for travelers seeking comfort and reliability.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    New Delhi, India

Air India Customer Service Overview

Air India has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.

Top Reasons Customers Contact Air India

Customers contact Air India for various reasons. Most popular of them are questions like "Are there any special services for passengers with disabilities on Air India?", "What is the baggage allowance for Air India?", "What are the check-in options for Air India flights?".

User Testimonials for Air India Support

Frequently Asked Questions About Air India

Explore frequently asked questions about Air India to quickly find the information and support you need.