ALDI Stores Customer Service Contacts
ALDI Stores is a globally renowned discount supermarket chain known for its cost-effective shopping experience. Founded in Germany in 1946, ALDI operates over 10,000 stores across 20 countries, offering a wide range of groceries, household goods, and seasonal items at low prices. The company's unique business model emphasizes efficiency and simplicity, which allows it to provide high-quality products at significantly reduced costs. ALDI's commitment to affordability and sustainability makes it a popular choice among budget-conscious consumers worldwide.
Phone Number & Contact Info
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- ALDI Stores Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- stores.aldi.us
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- Opening Hours:
- Mon-Thu 8am-5pm CT
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- Mailing Address:
- 1415 FM 685, Pflugerville, TX 78660
ALDI Stores Customer Service Overview
ALDI Stores has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for ALDI Stores Support
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Miserable at customer service, the employee displayed impatience and incompetence. Immediate retraining or removal is needed.
From Vickey Vrq at 09/25/24 -
Poor handling of frozen items upset me as they were left in a fridge, ending up melted. Expectations for early pickups without notice aren't feasible.
From Carlyon Qly at 10/05/24 -
Unprofessional interaction with a manager over bag pricing. Disrespectful attitude noted, with unclear communication on prices.
From Teaira C Sdn at 08/20/24 -
Assistance required for addressing errors promptly and ensuring accurate pricing to enhance the customer experience.
From Artrina G Gbj at 07/29/24 -
Manned checkouts often unavailable, creating an uncomfortable shopping experience.
From Mary at 08/22/24 -
Poor service regarding the freshness of chicken.
From Customer at 10/23/24
Frequently Asked Questions About ALDI Stores
Explore frequently asked questions about ALDI Stores to quickly find the information and support you need.
Owned by a German company called Albrecht Discounts, ALDI is a discount grocery chain that started in Germany in 1948. Decidedly no frills, the company stocks virtually all house-brand products, all offered at very low prices thanks to exclusive deals with their suppliers, many of which are big-name producers.
Aldi Sud founded the first American Aldi store in 1976 (in Iowa), and currently owns all U.S. locations. Completely unrelated is the fact that in 1979 Aldi Nord purchased the U.S. operations of Trader Joe's, which was founded in California in 1958. So, there is no relationship between Aldi and Trader Joe's.
Aldi and Walmart are separate and independent retail companies, each with its own ownership, management, and business operations. Aldi is a German-based global discount supermarket chain. The company operates two main divisions: Aldi Nord and Aldi Süd. The Aldi stores in the United States are operated by Aldi Süd.
About the Company ALDI is a grocery store company that first opened its doors in Germany in 1961. The Albrecht family founded the grocery store with aims to simplify the grocery store experience and offer far lower prices than competitors. Today, ALDI's headquarters is in Batavia, Illinois.