Allstate Customer Service Contacts
Allstate Corporation is a renowned American insurance company, widely recognized as one of the leading insurers in the United States. Founded in 1931 as part of Sears, Roebuck and Co., Allstate offers a comprehensive range of insurance products, including auto, home, life, and commercial insurance. Known for its slogan "You're in good hands," Allstate is committed to delivering exceptional insurance solutions and personalized service to its customers, making it a trusted choice for millions of Americans.
Phone Number & Contact Info
-
- Allstate Most Popular Number
- 800-255-7828
-
- [email protected]
-
- Website
- www.allstate.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Additional Contact numbers:
- 877-597-3393 800-521-3535
-
- Mailing Address:
- Northfield Township, IL
Allstate Customer Service Overview
Allstate has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 58 seconds. The shortest wait times occur on Tuesdays, while Sunday have the longest wait times.
Top Reasons Customers Contact Allstate
Customers contact Allstate for various reasons. Most popular of them are questions like "Is Allstate the Cheapest Auto Insurance?", "Is Allstate Available in My State?", "Is Allstate Auto Insurance Any Good?".
User Testimonials for Allstate Support
-
Not refunded as promised.
From Adaora Bhi at 10/28/24 -
Terrible communication and unprofessional service. Solutions for customer issues not prioritized.
From Guest-6063191 at 08/23/24 -
Agent offered to tow my truck to a Dairy Queen, but no tow arrived. No record of the request when I called again. Had to rely on a friend instead. Jim from Loyalty Dept found no towing record. Find a plan that offers reliable towing to a service center.
From Robin E Bvb at 10/16/24 -
Customer service was contacted multiple times but provided no assistance.
From Sharon D Ouy at 09/07/24 -
Unresponsive support, relying on voicemails without follow-up, leaves customers waiting.
From Rayane Lima at 10/19/24 -
Worst customer service experience. No callback from adjuster despite multiple polite emails and escalated complaints. Over two months without my vehicle. Received no resolution.
From Shopper17 at 10/24/24
Frequently Asked Questions About Allstate
Explore frequently asked questions about Allstate to quickly find the information and support you need.
The Allstate Corporation is an American insurance company, headquartered in Glenview, Illinois (with a Northbrook, Illinois address) since 2022.
Allstate is owned by its shareholders, as it is a publicly traded company.
When Allstate acquired National General in 2021, another great pair came together, joining products to offer employers an even broader suite of coverage solutions for their employees.
A.M. Best Financial Strength: Allstate has earned an A+ rating from A.M. Best for its superior financial strength.