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Amana Customer Service Contacts
Amana Corporation is a renowned American appliance manufacturer, established in 1934 by George Foerstner under the name Electrical Equipment Co. in Middle Amana, Iowa. Initially created to produce commercial walk-in coolers, the company was eventually acquired by the Amana Society and rebranded as Amana Refrigeration, Inc., marking its expansion into a broader range of household appliances.
Phone Number & Contact Info
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- Amana Most Popular Number
- 866-616-2664
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- [email protected]
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- Website
- www.amana.com
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- Opening Hours:
- Mon-Fri 8am-8pm ET
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- Mailing Address:
- Benton Harbor, Michigan, U.S
Amana Customer Service Overview
Amana has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Amana
Customers contact Amana for various reasons. Most popular of them are questions like "What is the warranty on Amana products?", "Are Amana appliances energy-efficient?", "What are the dimensions of the Amana model XYZ?".
User Testimonials for Amana Support
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Echoed the company line without reimbursement, no supervisor access, only gave corporate address. Terrible service.
From Saoirse Vdb at 2024-10-11 -
Difficult to reach someone; unhelpful; restricted to repairs due to purchase location; delayed supervisor callback.
From Jennifer S Lzc at 2024-08-07 -
Weekend support unavailable when help needed. Assistance appreciated.
From Genifer Zyz at 2024-10-12 -
Call attempts to AMANA went unanswered regarding payment for repairs on a recently out-of-warranty heating system.
From Patricia B Gqy at 2024-01-16 -
Customer service individuals are useless for assistance.
From Raymond R Fbc at 2024-02-16 -
Automated responses and delayed order cancellation create frustration with support.
From Guest-5739004 at 2024-03-26
Frequently Asked Questions About Amana
Explore frequently asked questions about Amana to quickly find the information and support you need.
Goodman still owns Amana's air conditioner and furnace division, and Amana home appliances are now owned and manufactured by the Whirlpool Corporation.
Acquired by Raytheon Manufacturing Company in 1965 and purchased by Goodman Manufacturing in 1997, the Amana major appliance and commercial microwave business was sold to Maytag Corporation in 2001.
Are Amana appliances reliable? Amana appliances are simple but durable. They are known to last for several years and maintain the same level of performance as when they are new. Many customers replace their old Amana appliances with similar models under the same brand when they eventually wear out.
Whirlpool sells products under a wide variety of other brand names that include KitchenAid, Maytag, Amana, Jenn-Air, and Consul. The company began in 1908 when Lou Upton first sold electric washing machines to Sears.