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Amazon Customer Service Contacts

Initially launched as a platform for selling books online, Amazon has evolved into a comprehensive digital giant, primarily emphasizing e-commerce solutions, cloud services, digital content streaming, and advanced artificial intelligence (AI) technologies.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 9am-5pm ET
  • Mailing Address:
    Seattle, WA

Amazon Customer Service Overview

Amazon has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.

User Testimonials for Amazon Support

Frequently Asked Questions About Amazon

Explore frequently asked questions about Amazon to quickly find the information and support you need.