Amazon Logistics Customer Service Contacts
Amazon Logistics is a cutting-edge delivery and shipping service that forms a core part of Amazon's e-commerce empire, ensuring fast and reliable delivery of packages to customers worldwide. Leveraging advanced technology and an extensive network of delivery stations, Amazon Logistics optimizes last-mile delivery processes, enhancing customer satisfaction. This service not only supports Amazon's own distribution needs but also offers shipping services to external businesses, making it a pivotal player in global logistics.
Phone Number & Contact Info
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- Amazon Logistics Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- logistics.amazon.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Amazon Logistics Customer Service Overview
Amazon Logistics has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Amazon Logistics Support
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Customer service attempted redelivery and noted the complaint, yet issues persisted. Ultimately, a refund was provided after the continued mishap.
From Kim L Eqm at 07/02/24 -
The customer service team is empathetic and understanding, going above and beyond. Unfortunately, Amazon Logistics fails to answer calls, redirecting to a full voicemail, lacking professionalism.
From Guest-6152228 at 10/05/24 -
Frustration grows with unresolved tracking issues; two reps identified my number, others couldn't.
From Kutrees B Tgp at 09/30/24 -
Gaslighting by customer service is insulting and infuriating, exacerbating delivery frustrations.
From Chauntelle A Russell at 10/25/24 -
Struggles with refund process and incident report requirement after confirming non-delivery via online chat.
From Mike Gilman at 10/25/24 -
Unwilling to communicate due to claiming the buyer isn't a customer. Refusal to engage.
From Laura Duffield at 09/01/24
Frequently Asked Questions About Amazon Logistics
Explore frequently asked questions about Amazon Logistics to quickly find the information and support you need.
Amazon Global Logistics is a door-to-door ocean freight transportation program. It's part of a fully automated set of services we call Supply Chain by Amazon.
Indicative in its name, Amazon Logistics is Amazon's very own delivery service, offering last-mile delivery services for all Amazon sellers. It functions similarly to national postal services like USPS. However, what makes Amazon Logistics different is its program layout.
Getting orders from delivery stations to customers' doorsteps is the “last mile” for delivery. We deliver goods to homes and businesses all over the world. This network is powered by hundreds of small businesses and tens of thousands of drivers that leverage Amazon technology.
The estimated total pay range for a Logistics at Amazon is $33K–$46K per year, which includes base salary and additional pay. The average Logistics base salary at Amazon is $39K per year.