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Amazon Web Services Customer Service Contacts
Amazon Web Services (AWS) is a comprehensive and widely adopted cloud platform that offers over 200 fully featured services from data centers globally. AWS provides scalable solutions including computing power, storage options, and networking capabilities, making it an essential tool for businesses of all sizes to innovate and grow. As a subsidiary of Amazon.com, AWS empowers organizations to move faster, lower IT costs, and scale applications, thereby leading the cloud services market.
Phone Number & Contact Info
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- Amazon Web Services Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- aws.amazon.com
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- Opening Hours:
- Mon-Fri 8am-10pm, Sat 8am-7pm ET
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- Mailing Address:
- Seattle, WA
Amazon Web Services Customer Service Overview
Amazon Web Services has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Amazon Web Services Support
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No response after submitting several tech support tickets.
From Mark G Gcj at 2024-09-08 -
Patience and attentive listening were lacking when discussing my issue with support, leading to a frustrating experience.
From Jeaneen Nwj at 2024-03-04 -
Lack of timely communication and effective support from AWS prolonged our downtime, making the situation worse.
From Markus at 2024-09-04 -
Support was non-existent, making it impossible to regain account control.
From epsilonion at 2024-08-27 -
Customer service initially promised a refund but failed to deliver. Rude behavior and ignoring questions followed, along with a refusal to refund after account deletion.
From Tamara at 2024-08-07 -
No support for free tier users and lack of guidance left me frustrated. Amazingly bad experience.
From Igor Radisic at 2024-07-03
Frequently Asked Questions About Amazon Web Services
Explore frequently asked questions about Amazon Web Services to quickly find the information and support you need.
Amazon Web Services offers a broad set of global cloud-based products including compute, storage, databases, analytics, networking, mobile, developer tools, management tools, IoT, security, and enterprise applications: on-demand, available in seconds, with pay-as-you-go pricing.
Amazon Web Services, Inc. (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis.
Since launching in 2006, Amazon Web Services has been providing world-leading cloud technologies that help any organization and any individual build solutions to transform industries, communities, and lives for the better. As part of Amazon, we strive to be Earth's most customer-centric company.
Amazon Web Services has an overall rating of 3.7 out of 5, based on over 10,529 reviews left anonymously by employees. 66% of employees would recommend working at Amazon Web Services to a friend and 66% have a positive outlook for the business. This rating has decreased by 2% over the last 12 months.