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American Airlines AAdvantage Customer Service Contacts
American Airlines AAdvantage is a premier loyalty program designed to reward frequent flyers with exclusive benefits and rewards. Members earn miles through flights, credit card purchases, and partnerships, which can be redeemed for flights, upgrades, and other exciting perks. As one of the most recognized frequent flyer programs globally, AAdvantage offers tailored advantages that enhance the travel experiences of its members, making it an essential program for regular travelers.
Phone Number & Contact Info
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- American Airlines AAdvantage Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.aa.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
American Airlines AAdvantage Customer Service Overview
American Airlines AAdvantage has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for American Airlines AAdvantage Support
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Call to customer service resulted in a promised refund, confirmed via email. However, a follow-up revealed denial of the refund, highlighting inconsistency and unfulfilled promises, leading to financial loss.
From Andrea G Hyf at 2024-10-04 -
Experiencing repeated long waits and unsympathetic responses from AA staff. Luggage mishandled, leading to frustration and extra costs. Support was unreachable after hours on hold, and promises about baggage were broken.
From Betty A Dxn at 2024-08-07 -
Limited assistance from customer service for baggage issues, delayed delivery notifications, and lack of reimbursement.
From Michele N Bsv at 2024-10-17 -
Assistance beyond duty from Cheryl Fisher, aiding in a wheelchair to the car.
From Ron Dominguez at 2024-10-20 -
Vast customer service maze and determination proved futile against a heartless corporation.
From Holly at 2024-10-28 -
Interactions at the counter feel dismissive, with long waits and unhelpful responses. Confusion over ticket class despite evidence and limited assistance provided, leaving customers to resolve issues on their own through the app.
From Kristopher Kasper at 2024-10-26
Frequently Asked Questions About American Airlines AAdvantage
Explore frequently asked questions about American Airlines AAdvantage to quickly find the information and support you need.
Go further with everyday ways to earn. Join the AAdvantage® program for free in minutes and immediately access benefits to enhance everything from booking to travel.
In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711. If you.