American Express - Personal Savings Customer Service Contacts
American Express Personal Savings is a high-yield savings solution offered by American Express National Bank, providing a secure and flexible way for individuals to save money online. Offering competitive interest rates and no monthly fees, it serves as an attractive option for those looking to grow their savings efficiently. With easy online access and FDIC insurance, American Express Personal Savings accounts ensure a safe and convenient platform for managing personal funds.
Phone Number & Contact Info
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- American Express - Personal Savings Most Popular Number
- 800-446-6307
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- Website
- www.americanexpress.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
American Express - Personal Savings Customer Service Overview
American Express - Personal Savings has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 17%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact American Express - Personal Savings
Customers contact American Express - Personal Savings for various reasons. Most popular of them are questions like "What is American Express - Personal Savings?", "What are the withdrawal options for American Express - Personal Savings?", "Can I access my American Express - Personal Savings account online?".
User Testimonials for American Express - Personal Savings Support
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Agents were flustered and rude, making communication difficult. Emailing the fraud department multiple times without resolution. Customer service behavior reflects poorly on the company, making me hesitant to recommend them.
From KT Kwb at 09/26/24 -
Transferred multiple times, hung up on, and no resolution provided. Promised call back never received. Communication attempts unanswered.
From Joellin J at 05/31/24 -
Subpar customer service tarnishes the brand, evident in long hold times, call transfers, and unresolved issues. Frustrated after being passed through multiple departments and hung up on multiple times without callback, just needing an update.
From Brandon Q Cip at 06/16/24 -
Exquisitely polite and helpful staff, easy to reach, and phoning always a pleasure. Satisfaction remains high after years.
From Geraldine A at 10/18/24 -
Support was horrendous, deviating from agreed policies and failing to escalate the issue.
From Sebastian Laco at 10/28/24 -
Aggressive and unhelpful service, with emails and calls often handled poorly, including incorrect name usage.
From Andy Ayres at 07/24/24
Frequently Asked Questions About American Express - Personal Savings
Explore frequently asked questions about American Express - Personal Savings to quickly find the information and support you need.
As of October 2024, no credit unions or banks are offering a savings account with a 7% interest rate. The Closest Available Options: Landmark Premium Credit Union and OnPath Federal Credit Union offer 7.50% APY and 7.00% APY, respectively, on select checking accounts.
Funds deposited within American Express National Bank deposit accounts are insured by the Federal Deposit Insurance Corporation (FDIC) and are backed by the full faith and credit of the United States up to at least $250,000 per depositor.
If you deposit $1,000 into a high-yield savings account with a 4.5% APY, you'll earn just over $45 in interest after one year. At 5% APY, you'd earn about $51. If you deposit $1,000 into a high-yield savings account with a 4.5% APY at age 20, you'll earn almost $6,100 in interest by age 65.
American Express offers a High Yield Savings Account, which features a competitive Annual Percentage Yield (APY) that can be higher than some traditional savings accounts. This account has no monthly fees or minimum balance requirements. You can open a new American Express Savings Account online in just a few minutes.