My Profile
American Standard Companies, Inc. Customer Service Contacts
American Standard Companies, Inc. is a leading global manufacturer specializing in plumbing, air conditioning, and building products. Renowned for innovation and quality, the company offers a wide range of products that enhance modern living and improve comfort. With a strong focus on sustainability and efficiency, American Standard continues to set industry standards, making it a trusted name in both residential and commercial markets.
Phone Number & Contact Info
-
- American Standard Companies, Inc. Most Popular Number
- 800-442-1902
-
- Website
- www.americanstandard-us.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Mailing Address:
- Piscataway, NJ
American Standard Companies, Inc. Customer Service Overview
American Standard Companies, Inc. has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Thursdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact American Standard Companies, Inc.
Customers contact American Standard Companies, Inc. for various reasons. Most popular of them are questions like "What products does American Standard Companies, Inc. offer?", "Do American Standard products meet industry standards and certifications?", "Are American Standard products eco-friendly?".
User Testimonials for American Standard Companies, Inc. Support
-
Lexi listened to my issue, confirmed it was the part I suspected, and provided respectful, proactive assistance, even offering helpful recommendations. Impressed by their service, they emailed and called back, sending necessary parts as a courtesy. I'm appreciative and plan to purchase from them again due to this outstanding support.
From Guest-5881423 at 2024-05-27 -
Assistance from four representatives led to disappointment, with no solutions offered, intensifying frustration.
From Sylvia J Tld at 2024-02-26 -
Subpar support experiences with inadequate electrical installations and unnecessary replacements reported.
From Guest-5622370 at 2024-02-14 -
Service requested for a walk-in tub, parts delivered after months but installation still pending, highlighting lack of communication and action.
From Lee M Wds at 2023-10-15 -
Unresponsive and unprofessional service; calls not returned.
From Movees R Us at 2023-10-05 -
Unresponsive customer service fails to deliver on promised support, ignoring calls and messages, leaving work incomplete.
From Richard Laursen at 2023-02-21
Frequently Asked Questions About American Standard Companies, Inc.
Explore frequently asked questions about American Standard Companies, Inc. to quickly find the information and support you need.
In 2013, American Standard was purchased by LIXIL Corporation, creator of world-leading technology and innovations to make high quality products that transform homes.
Please call us toll-free at American Standard (800-442-1902) A Customer Service representative will assist you and confirm whether or not the order can be canceled for a full refund. Once an item is processed, the terms of our Returns Policy will apply.
Please call us toll-free at American Standard (800-442-1902) A Customer Service representative will assist you and confirm whether or not the order can be canceled for a full refund. Once an item is processed, the terms of our Returns Policy will apply.
American Standard Brands is a North American manufacturer of plumbing fixtures, based in Piscataway, New Jersey, United States.