Angi Customer Service Contacts
Angi, previously known as Angie's List, stands as a premier American home services platform operated by Angi Inc., which is a publicly traded entity under IAC. Established in 1995 by Angie Hicks and William S. Oesterle, the platform facilitates homeowners in locating and hiring contractors for compensated home enhancement services.
Phone Number & Contact Info
-
- Angi Most Popular Number
- 888-811-2644
-
- [email protected]
-
- Website
- www.angi.com
-
- Opening Hours:
- Mon-Fri 8am-8pm, Sat-Sun 8am-5pm ET
-
- Additional Contact numbers:
- 866-623-6088 888-888-5478
-
- Mailing Address:
- Indianapolis, IN
Angi Customer Service Overview
Angi has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes and 35 seconds. The shortest wait times occur on Tuesdays, while Friday have the longest wait times.
Top Reasons Customers Contact Angi
Customers contact Angi for various reasons. Most popular of them are questions like "What is the Angi guarantee?", "What services does Angi offer?", "Are there any fees associated with using Angi?".
User Testimonials for Angi Support
-
Refund provided without inquiry, ensuring a hassle-free experience.
From Emily R Xrw at 2024-10-28 -
No response to phone calls and lengthy holds. Live chat unresponsive.
From Helen S Mgb at 2024-08-07 -
Unhelpful offshore support gave repeated app installation advice, apologies, and rebooked the service two days later. Offered a $10 credit, which felt inadequate. Multiple emails were needed to remove my credit card details.
From Sammy O Pde at 2024-08-13 -
Delays in refund check processing, repeated calls needed. Escalations offered, but no resolution or updates received.
From Guest-6156173 at 2024-10-07 -
Challenges with scheduling appointments and incorrect booking led to frustration, as multiple professionals did not show up or were misinformed about the job requirements. Detailed communication and accuracy in booking are crucial.
From Guest-6051326 at 2024-08-16 -
Difficulty locating project details despite clear visibility on the app was a major concern with customer service. Assistance in recovering the refund was requested.
From soheylaNatassia m at 2024-08-14
Frequently Asked Questions About Angi
Explore frequently asked questions about Angi to quickly find the information and support you need.
Angi (formerly Angie's List) is an American home services website owned by Angi Inc., a publicly traded subsidiary of IAC. Founded in 1995 by Angie Hicks and William S. Oesterle, it allows users to search for contractors to provide paid home improvement work.
– a company affiliated with Angi, formerly known as “Angie's List” – used misleading tactics to sell home improvement project leads to many small businesses operating in the gig economy. A proposed settlement in the case includes $7.2 million for refunds.
Is Angie's List free? Yes, Angie's List (now called “Angi”) is free to start, whether you're a user or a business owner. For users, the free plan lets you create an account and look for home repair services in your area. However, the paid plan, costing $29.99 yearly, lets you access member-only discounts.
Our revenue comes from two sources: service professionals, who pay to advertise services and discount offers on Angi, and paid memberships, which give homeowners access to discounted home services and more for an annual fee.