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Anthem Blue Cross & Blue Shield (VA) Customer Service Contacts
Anthem Blue Cross & Blue Shield in Virginia is a leading provider of health insurance solutions, offering a comprehensive range of medical, dental, vision, and life insurance products to residents across the state. As a trusted subsidiary of Anthem, Inc., Anthem Blue Cross & Blue Shield (VA) is committed to enhancing the health and well-being of Virginians through innovative services and extensive provider networks. With a strong focus on community health and preventive care, Anthem BCBS VA ensures members receive quality coverage tailored to their individual needs.
Phone Number & Contact Info
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- Anthem Blue Cross & Blue Shield (VA) Most Popular Number
- 800-552-6989
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- Website
- www.anthem.com
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- Opening Hours:
- Mon-Fri 7:30am-5:30pm ET
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- Additional Contact numbers:
- 804-354-7000
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- Mailing Address:
Anthem Blue Cross & Blue Shield (VA) Customer Service Overview
Anthem Blue Cross & Blue Shield (VA) has an overall customer service rating of 5 out of 5. Their rate for resolving issues is 100%, and customer sentiment is very satisfied. When calling, customers experience an average hold time of 88 minutes. The shortest wait times occur on Mondays, while Thursday have the longest wait times.
Top Reasons Customers Contact Anthem Blue Cross & Blue Shield (VA)
Customers contact Anthem Blue Cross & Blue Shield (VA) for various reasons. Most popular of them are questions like "What is Anthem Blue Cross & Blue Shield (VA)?".
User Testimonials for Anthem Blue Cross & Blue Shield (VA) Support
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Exceptional service from Kathrina Schlothauer, who provides thorough information and prompt responses to all health care inquiries.
From Dan Meyers at 2018-12-11
Frequently Asked Questions About Anthem Blue Cross & Blue Shield (VA)
Explore frequently asked questions about Anthem Blue Cross & Blue Shield (VA) to quickly find the information and support you need.
In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc. trades as Anthem HealthKeepers providing HMO coverage, and their service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123.
Anthem and Blue Cross Blue Shield are related, but they are not the same company. While they are both top health insurance providers in the USA, the big difference is that Blue Cross Blue Shield is the umbrella that is made up of several independent companies, and one of these smaller companies is Anthem.
By Phone: Call the number on the back of the member's ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.
Focused on health for over 25 years In Virginia, we: Work with over 25,000 doctors, hospitals, and specialists statewide. Are one of the largest Medicaid health plans.