Anthropologie Customer Service Contacts
Established in 1992 in Wayne, Pennsylvania, Anthropologie has evolved into a unique retail haven for individuals looking to find a personalized selection of fashion, accessories, gifts, and home decor that truly represents their individual style and enhances their passions in life.
Phone Number & Contact Info
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- Anthropologie Most Popular Number
- 800-309-2500
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- [email protected]
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- Website
- www.anthropologie.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Philadelphia, PA
Anthropologie Customer Service Overview
Anthropologie has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Anthropologie
Customers contact Anthropologie for various reasons. Most popular of them are questions like "What is Anthropologie?", "Where are Anthropologie stores located?", "What is the Anthropologie return policy?".
User Testimonials for Anthropologie Support
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Copy and paste responses, no help with returns, and delayed contact—disheartening support experience. Avoid returns due to lack of assistance, even with proof.
From Tiina at 2024-08-17 -
Delivery neglected proper setup and left heavy furniture improperly placed. Want return and cancellation.
From Ashley C Duq at 2024-05-05 -
Impossible customer service, left waiting for weeks without resolution. Efforts to reach a supervisor resulted in over an hour on hold. Unacceptable experience.
From Guest-6099003 at 2024-09-12 -
Customer service chat initially helpful but did not fulfill promises. Original order not submitted, incorrect item label delayed. Multiple inquiries needed, supervisor focused on back order frustrations, lacking efficient service. High prices deserve better support.
From Sherrice Fuv at 2024-08-06 -
Rude and disrespectful interactions with telephone customer service and employees at the Ashville NC store. In contrast, the Greenville SC store offers respectful and pleasant service. Consider using them as an example.
From Guest-5992886 at 2024-07-17 -
Poor communication and unresponsive support, with calls going unanswered.
From Marilyn R Mpf at 2024-04-18
Frequently Asked Questions About Anthropologie
Explore frequently asked questions about Anthropologie to quickly find the information and support you need.
U.S. Anthropologie is part of URBN brands, which includes Urban Outfitters, Free People, BHLDN, and Terrain.
Urban Outfitters, Inc., operates several apparel banners, including Anthropologie and the eponymous Urban Outfitters. Both brands sell bohemian-style women's apparel and home goods, although Urban Outfitters' selection is slightly more eclectic and also includes menswear.
Anthropologie is part of URBN, a portfolio of global consumer brands. Visit the URBN Investor Relations and Global Community Initiatives pages to learn more.
Anthropologie has an overall rating of 3.8 out of 5, based on over 4,238 reviews left anonymously by employees. 72% of employees would recommend working at Anthropologie to a friend and 46% have a positive outlook for the business.