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Apollo Group Customer Service Contacts
Apollo Group, Inc. is a leading global alternative investment manager specializing in private equity, credit, and real estate strategies. Founded in 1990, Apollo has grown to manage assets across a wide range of industries and geographic regions, providing innovative financial solutions to its clients. With a robust team of industry experts and a commitment to operational excellence, Apollo Group ensures strategic investments that drive economic growth and deliver long-term value to its stakeholders.
Phone Number & Contact Info
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- Apollo Group Most Popular Number
- 800-990-2765
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- Website
- www.theapollogroup.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Apollo Group Customer Service Overview
Apollo Group has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 51 seconds. The shortest wait times occur on Thursdays, while Monday have the longest wait times.
Top Reasons Customers Contact Apollo Group
Customers contact Apollo Group for various reasons. Most popular of them are questions like "What is Apollo Group?", "What courses are offered by Apollo Group?", "How long are the courses at Apollo Group?".
User Testimonials for Apollo Group Support
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No refund received; customer service unhelpful and vague. Manager is never available.
From Kris M Jul at 2019-06-24 -
Poor experience dealing with post-incident service, felt intimidated and overcharged. Service seemed money-focused rather than customer-centric.
From Guest-1322784 at 2018-08-06 -
Delayed response from Apollo Motorhomes, no hygiene information or financial assistance provided, and a weak apology offered.
From Clare c Ptf at 2018-04-25 -
Curt response received during a late arrival call, and unhelpful service despite staff presence. Locked gates led to delayed plans.
From Guest-1036240 at 2017-04-19 -
Poor customer support, with unpleasant communication and inadequate compensation for rental issues, led to logistical challenges and financial strain during the trip. Staff failed to acknowledge the full impact of their mistakes.
From Guest-957779 at 2016-11-19 -
Drew from customer support resolved a discount issue effectively, exceeding expectations.
From Bill Marcoe at 2024-10-21
Frequently Asked Questions About Apollo Group
Explore frequently asked questions about Apollo Group to quickly find the information and support you need.
The core of The Apollo Group business is logistics and hotel services through affiliate companies that serve the biggest brands in the cruise ship industry.
Among the most notable companies in which funds managed by the company have invested are ADT Inc., CareerBuilder, Cox Media Group, Intrado, Legendary Entertainment, Rackspace Technology, Redbox, Shutterfly, Sirius Satellite Radio, Qdoba, Smart & Final, The Restaurant Group, University of Phoenix, and Yahoo Inc.
Apollo Management Holdings, L.P.'s top holdings are ADT Inc. (US:ADT) , Hilton Grand Vacations Inc. (US:HGV) , SPDR S&P 500 ETF Trust (US:SPY) , Rackspace Technology, Inc. (US:RXT) , and Global Business Travel Group, Inc.
In January 2022, Apollo completes its merger with Athene, bringing the two strategic partners together in full alignment under one publicly-traded parent company with the Apollo name.