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Apria Healthcare Customer Service Contacts
Apria Healthcare is a leading provider of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, and negative pressure wound therapy. Serving over 2 million patients annually, Apria operates across the United States with a commitment to improving the quality of life for its clients through innovative solutions and personalized care. The company's focus on clinical excellence and its vast network of resources make it a trusted partner in home healthcare.
Phone Number & Contact Info
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- Apria Healthcare Most Popular Number
- 866-505-6365
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- [email protected]
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-327-4691 800-260-8808
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- Mailing Address:
Apria Healthcare Customer Service Overview
Apria Healthcare has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 20 minutes. The shortest wait times occur on Wednesdays, while Monday have the longest wait times.
Top Reasons Customers Contact Apria Healthcare
Customers contact Apria Healthcare for various reasons. Most popular of them are questions like "What is Apria Healthcare's return policy?", "What services does Apria Healthcare provide?", "What insurance plans does Apria Healthcare accept?".
User Testimonials for Apria Healthcare Support
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Great customer service, always recommend to friends and family.
From Guest-5779605 at 2024-04-09 -
Rude service rep demanded email signature to send machine. Spent hours waiting for call backs that never came. Repeated dropped calls and unreturned messages. Avoid if urgent medical equipment is needed. Expertise and care severely lacking in support.
From Guest-5535102 at 2024-01-16 -
Long wait times for technician visits without timely communication. Lack of consideration for customer schedules. Frustration with service inefficiencies. Stress and inconvenience caused by poor customer service.
From Guest-5477504 at 2023-12-29 -
Unreliable service and unfulfilled promises about supply delivery over three months.
From Joan G Nij at 2023-10-31 -
Rude representative offered inconvenient service options; lack of proper support and escalation.
From Roberta Kresse at 2024-10-11 -
Unhelpful service with unresolved billing issues. Management evasive, ending calls prematurely. Avoidable experience.
From Rycostl at 2024-09-01