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Asiana Airlines Customer Service Contacts

Asiana Airlines, a leading South Korean airline headquartered in Seoul, offers international, domestic, and cargo flights to destinations worldwide. Known for its exceptional service and safety record, Asiana Airlines is a member of the Star Alliance network, enhancing its global reach and connectivity. With a modern fleet and a commitment to customer satisfaction, Asiana Airlines continues to be a top choice for both business and leisure travelers seeking quality and reliability in air travel.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Gangseo-gu, Seoul, South Korea

Asiana Airlines Customer Service Overview

Asiana Airlines has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 67%, and customer sentiment is satisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.

Top Reasons Customers Contact Asiana Airlines

Customers contact Asiana Airlines for various reasons. Most popular of them are questions like "What is the baggage allowance for Asiana Airlines?", "Can I travel with my pet on Asiana Airlines?", "How Do I Change My Flight with Asiana Airlines?".

User Testimonials for Asiana Airlines Support