Athenahealth Customer Service Contacts
Athenahealth collaborates with healthcare providers throughout the care spectrum, delivering both clinical and financial improvements. Our skilled teams develop advanced technology within an open, interconnected ecosystem, providing valuable insights that positively impact our clients and their patients.
Phone Number & Contact Info
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- Athenahealth Most Popular Number
- 800-981-5084
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- Website
- www.athenahealth.com
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- Opening Hours:
- Mon-Fri 9am-5pm ET
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- Mailing Address:
- 800 W Cesar Chavez St, Austin, TX 78701
Athenahealth Customer Service Overview
Athenahealth has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 0%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Thursdays, while Friday have the longest wait times.
User Testimonials for Athenahealth Support
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Inaccessible and deteriorated customer support.
From Tanya Mays at 06/02/22 -
Terrible service with ongoing issues despite numerous communications, lacking coordination and modern solutions.
From Seth Campbell at 04/30/23
Frequently Asked Questions About Athenahealth
Explore frequently asked questions about Athenahealth to quickly find the information and support you need.
Athenahealth, Inc. is a privately held American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States. athenahealth, Inc. Boston, Massachusetts, U.S. The company was founded in 1997 in San Diego and is now headquartered in Boston, Massachusetts.
athenahealth scored 84 / 100 overall in services and 80.5 / 100 overall for its software. To compare, competitor Change Healthcare earned a 78.9 overall performance score for services and a 92.4 overall performance score for its software.
Bob Segert, Chairman & CEO.
Hellman & Friedman LLC and Bain Capital announced this most recent acquisition marks the end of Veritas Capital and Evergreen Coast Capital ownership of athenahealth.