Atlantic Broadband Customer Service Contacts
Atlantic Broadband is a leading provider of internet, TV, and phone services in the United States, renowned for delivering cutting-edge technology and excellent customer service. As the eighth-largest cable operator in the U.S., Atlantic Broadband offers high-speed internet, digital TV, and phone services to residential and business customers across 11 states. Their commitment to enhancing user experience and expanding its network infrastructure makes Atlantic Broadband a preferred choice for reliable and advanced telecommunications solutions.
Phone Number & Contact Info
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- Atlantic Broadband Most Popular Number
- 888-536-9600
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- Website
- www.breezeline.com
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- Opening Hours:
- Mon-Fri 9am-5pm ET
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- Mailing Address:
- Quincy, MA
Atlantic Broadband Customer Service Overview
Atlantic Broadband has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Mondays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Atlantic Broadband
Customers contact Atlantic Broadband for various reasons. Most popular of them are questions like "What is the coverage area of Atlantic Broadband?", "What services does Atlantic Broadband offer?", "What are the available methods of payment for Atlantic Broadband services?".
User Testimonials for Atlantic Broadband Support
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Long wait times and disconnections plague service calls. Attempts at personal chat assistance incur fees. Frustration grows with inaccessible human support.
From THOMAS C Cme at 2021-11-19 -
On hold for over 45 minutes to reach a person due to unhelpful menu options.
From Guest-3214367 at 2021-12-30 -
Calling frequently to report outages is frustrating. This inconvenience disrupts remote work, highlighting a need for a backup solution.
From Guest-3088496 at 2021-11-22 -
Terrible support, spending half the day on the phone, only to be asked basic troubleshooting questions.
From Keith M Vtq at 2021-09-23 -
Hour wait for problem resolution contrasts sharply with instant service for adding services.
From Guest-3151579 at 2021-12-12 -
Auto assistance doesn't help, making it difficult to talk to a real person.
From Mary W Qkg at 2021-10-04