AT&T - California Customer Service Contacts
AT&T California, a subsidiary of the global telecommunications leader AT&T Inc., stands out as a premier provider of digital solutions across the Golden State. Offering a comprehensive suite of services including high-speed internet, advanced mobile services, and cutting-edge smart technology, AT&T California is dedicated to enhancing connectivity and tech accessibility for all its customers. With a strong focus on innovation and customer service, AT&T California helps bridge the digital divide, making it a top choice for residents and businesses alike.
Phone Number & Contact Info
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- AT&T - California Most Popular Number
- 800-288-2020
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- Website
- www.att.com
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- Opening Hours:
- Mon-Fri 8am-6pm PT
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- Additional Contact numbers:
- 877-722-3755 866-346-1168 888-715-3291
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- Mailing Address:
AT&T - California Customer Service Overview
AT&T - California has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Fridays, while Monday have the longest wait times.
Top Reasons Customers Contact AT&T - California
Customers contact AT&T - California for various reasons. Most popular of them are questions like "What are the different plans offered by AT&T in California?", "What is the cancellation policy for AT&T services in California?", "What is AT&T's policy on data usage in California?".
User Testimonials for AT&T - California Support
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Terrible customer service, unable to speak with anyone, despite years of requests for help. Switching providers.
From Rasheeda Izk at 02/04/24 -
Consistently disappointing service. Frustratingly unhelpful and unreliable.
From Mackensie Yse at 01/15/24 -
No updates provided via email or text about service issues, and the website lacks information.
From Glen L Onm at 01/15/24 -
Needed assistance restoring my service, but was directed to a sales site instead.
From Dana H Ekv at 01/15/24 -
Waiting 20 hours for a response from support is frustrating.
From Henry B Gfr at 01/14/24 -
Connecting to another country leaves customers feeling ignored while seeking bill assistance. Frustration grows over indifference to requests for help.
From Julie H Unj at 10/11/23
Frequently Asked Questions About AT&T - California
Explore frequently asked questions about AT&T - California to quickly find the information and support you need.
Today, more than 3.23 million residential and business locations have access to AT&T Fiber in urban and rural communities across California and we are continuing to expand in other parts of California through our own investments and in public-private projects.
On November 18, 2005, SBC Communications purchased its former parent, AT&T Corporation for $16 billion. After this purchase, SBC adopted the better-known AT&T name and brand, with the original AT&T Corporation still existing as the long-distance landline subsidiary of the merged company.
The Pacific Bell Telephone Company (Pac Bell) is a telephone company that provides telephone service in California. The company is owned by AT&T through AT&T Teleholdings, and, though separate, is now marketed as “AT&T”.
Our main telephone number is (210) 821-4105. (Please note that while AT&T's corporate headquarters are in Dallas, the main telephone number uses a San Antonio area code.)