Autodesk Customer Service Contacts
Autodesk, Inc. is a renowned leader in 3D design, engineering, and entertainment software, known for its innovative products like AutoCAD, Revit, and Maya. Established in 1982, the company caters to professionals across the architecture, engineering, construction, and media industries, helping them to visualize, simulate, and analyze real-world performance early in the design process. Autodesk's commitment to sustainability and efficient design is reflected in its software, empowering users to create more sustainable designs and reduce their overall environmental impact.
Phone Number & Contact Info
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- Autodesk Most Popular Number
- 800-873-3375
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- Website
- www.autodesk.com
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- Opening Hours:
- Mon-Fri 8am-4pm CT
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- Mailing Address:
- San Francisco, CA
Autodesk Customer Service Overview
Autodesk has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 14%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Autodesk Support
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Delays in receiving promised download links and licenses, with extended timelines without clear communication or resolution.
From Mayo d at 2023-10-23 -
Contact attempts with support result in bounced emails.
From Massimo d Kit at 2022-06-29 -
Responses from customer service were repetitive and unhelpful, lacking human interaction despite repeated attempts over a month.
From Guest-3681711 at 2022-06-17 -
Difficult to reach support. Calls and messages go unanswered.
From Dennis F Mdo at 2022-06-21 -
Customer support was significantly disappointing and problematic.
From Srishti PG at 2024-05-01 -
Questions remained unanswered and navigating issues was a nightmare with customer service.
From Carol S at 2024-07-30