Avenue.com Customer Service Contacts
Avenue is your go-to destination for stylish and budget-friendly women's apparel that embraces individuality. Our collections are crafted to reflect the latest fashion trends, ensuring you stay ahead in the style stakes.
Phone Number & Contact Info
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- Avenue.com Most Popular Number
- 888-843-2836
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- [email protected]
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- Website
- www.avenue.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Avenue.com Customer Service Overview
Avenue.com has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Avenue.com Support
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Rude lady in customer service suggested donating an ill-fitting dress instead of solving the issue.
From Eunice B Hna at 08/23/23 -
Free returns are limited to store credit, while a refund incurs a $10.99 fee.
From Stephanie M at 10/14/24 -
Disgusting service; emails unanswered for days. Two responses offered unwanted alternatives to returning. Told it's expensive to return to Asia, but decision should be mine.
From Sophia at 07/17/24
Frequently Asked Questions About Avenue.com
Explore frequently asked questions about Avenue.com to quickly find the information and support you need.
Avenue closed all of its stores by 2019, remaining only as an online retail operation.
Mark Walsh is the CEO of Avenue Stores.
The app I've been waiting for! My husband is always on me for having so many browsers open on my phone - half of which are usually The Avenue. I was a little apprehensive when I first heard about the app, as not all are as good as the website format. I threw caution to the wind and went ahead with the download.