Aviva Customer Service Contacts
Aviva plc stands out as a leading British multinational insurance company, with its global headquarters situated in London, England. Serving approximately 19 million clients, Aviva dominates its primary markets in the United Kingdom, Ireland, and Canada. In the UK, it holds the title of the largest provider of general insurance and is a top provider of life insurance and pension services.
Phone Number & Contact Info
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- Aviva Most Popular Number
- 800-252-4467
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- Website
- www.aviva.com
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- Opening Hours:
- Mon-Thu 8am-5pm CT
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- Additional Contact numbers:
- 888-266-8489 800-800-9882
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- Mailing Address:
- London, United Kingdom
Aviva Customer Service Overview
Aviva has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 75%, and customer sentiment is satisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Mondays, while Friday have the longest wait times.
Top Reasons Customers Contact Aviva
Customers contact Aviva for various reasons. Most popular of them are questions like "What discounts are available for Aviva customers?", "What insurance products does Aviva offer?", "What payment options are available for Aviva policies?".
User Testimonials for Aviva Support
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Stock replies and no goodwill refund after explaining my mistake was frustrating.
From E5kap3 at 2024-10-26 -
Always happy to help with queries or claims and recommended to others.
From David Bingham at 2024-10-22 -
Support over the phone proved unhelpful, repeatedly requesting a policy number I didn't possess. Eventually, the original quote reappeared online with a surprising increase. Frustration arose from the time wasted in resolving this issue.
From Phyllis Jean Warsap at 2024-10-26 -
Helpful assistance ensured accuracy in business insurance matters.
From Nikkala at 2024-10-24
Frequently Asked Questions About Aviva
Explore frequently asked questions about Aviva to quickly find the information and support you need.
Aviva plc is a British multinational insurance company headquartered in London, England.
We are one of the UK's leading Insurance, Wealth and Retirement businesses. We help customers in the UK, Canada and Ireland.
Aviva is the UK's leading diversified insurer across Insurance, Wealth and Retirement, with 19.5 million (as at 30 June 2024) customers in the UK, Ireland and Canada.
LONDON, April 9 (Reuters) - British insurer Aviva (AV. L) , opens new tab said on Tuesday it had completed the 453 million pound ($574 million) acquisition of AIG's (AIG.