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Bank of the West Customer Service Contacts

Bank of the West, a subsidiary of BNP Paribas, stands out as a leading financial institution known for its comprehensive array of banking and financial services tailored to meet the needs of individuals, businesses, and corporate clients. Established in 1874 and headquartered in San Francisco, California, Bank of the West operates extensively across the United States with a robust network of branches and ATMs. The company is committed to responsible banking and sustainability, actively supporting community initiatives and environmentally-friendly projects.

Phone Number & Contact Info

  • Bank of the West Most Popular Number
    800-488-2265
  • Website
    www.bnkwest.com
  • Social Media Channels
  • Opening Hours:
    Mon-Fri 4am-10pm, Sat-Sun 5am-10pm PT
  • Mailing Address:
    San Francisco, CA

Bank of the West Customer Service Overview

Bank of the West has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.

Top Reasons Customers Contact Bank of the West

Customers contact Bank of the West for various reasons. Most popular of them are questions like "What types of accounts does Bank of the West offer?", "What is Bank of the West's routing number?", "What security measures does Bank of the West have in place to protect my accounts?".

User Testimonials for Bank of the West Support

Frequently Asked Questions About Bank of the West

Explore frequently asked questions about Bank of the West to quickly find the information and support you need.