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Barclay Cards Customer Service Contacts
Barclaycard, a major global payment business, stands out as a division of Barclays plc, one of the world's leading financial services providers. Renowned for offering innovative credit card and payment solutions, Barclaycard caters to millions of customers and businesses across various countries, helping streamline their transaction processes and enhance financial flexibility. With a strong emphasis on technological advancement and customer service, Barclaycard continuously evolves to meet the diverse needs of its users, making it a trusted leader in the credit card industry.
Phone Number & Contact Info
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- Barclay Cards Most Popular Number
- 888-232-0780
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- [email protected]
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- Website
- cards.barclaycardus.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 866-750-6031
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- Mailing Address:
Barclay Cards Customer Service Overview
Barclay Cards has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Barclay Cards
Customers contact Barclay Cards for various reasons. Most popular of them are questions like "What are the benefits of having a Barclay Card?", "What is the interest rate on Barclay Cards?", "What is the credit limit on Barclay Cards?".
User Testimonials for Barclay Cards Support
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Horrible experience with customer service, they failed to resolve a transaction dispute.
From michael d Xzo at 2024-07-31 -
Useless assistance, making you handle fraud issues alone and responsible for unauthorized charges. Cancelling is difficult.
From Guest-5909663 at 2024-06-08 -
Terrible service overall; investigations lacked facts, and errors in merchant identification occurred.
From Guest-3911860 at 2022-09-01 -
Multiple customer service interactions revealed misinformation about card status and number changes. Despite repeated calls and assurances, the situation remained unresolved, highlighting confusion and inadequate training among customer service agents.
From MICHAEL G Zot at 2021-10-16 -
Long wait times and frequent disconnections, requiring issue to be repeatedly explained. No support from customer service, despite proof provided.
From Kim E Vpk at 2021-08-14 -
Half-hour call for dispute met with reluctance; proof of purchase questioned. Difficult "back office" cited as an obstacle due to new rules.
From william h Rzn at 2021-07-26
Frequently Asked Questions About Barclay Cards
Explore frequently asked questions about Barclay Cards to quickly find the information and support you need.
Barclays has been a subsidiary of Barclays PLC since 2000, and it is the 7th-largest credit card issuer in the United States, with 27.09 million cards in circulation.
In 2021, Barclays took over the AARP credit card portfolio from Chase. This gave Barclays the right to issue those credit cards and ownership over those customer accounts. You can connect with Barclays customer service online or by calling 877-523-0478 if you have any questions or issues with a Barclaycard.
Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702).