Bath & Body Works Customer Service Contacts
Bath & Body Works is a premier retail brand known for its luxurious range of bath, body, and home products. Established in 1990 in New Albany, Ohio, the company has grown to become a household name, delivering an extensive selection of fragrances and personal care items. From soothing body lotions and scented candles to hand soaps and sanitizers, Bath & Body Works offers high-quality products designed to enhance the personal care experience. With its commitment to innovation and customer satisfaction, Bath & Body Works continues to captivate shoppers globally.
Phone Number & Contact Info
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- Bath & Body Works Most Popular Number
- 800-756-5005
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- [email protected]
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- Website
- www.bathandbodyworks.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 877-832-9272
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- Mailing Address:
- Reynoldsburg, OH
Bath & Body Works Customer Service Overview
Bath & Body Works has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes and 34 seconds. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Bath & Body Works
Customers contact Bath & Body Works for various reasons. Most popular of them are questions like "What is Bath & Body Works?", "Where are Bath & Body Works stores located?".
User Testimonials for Bath & Body Works Support
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A misunderstanding with the PIN number could have been solved with better guidance from the representative, avoiding an unnecessary trip to the store.
From Yusuke Dgq at 10/25/24 -
Quick resolution and high satisfaction with problem-solving. Happy outcome.
From Jayne Wqy at 10/19/24 -
Customer service repeatedly asked for the last four digits of a non-existent card number for a gift card issue.
From Yvonne Ford at 10/20/24 -
No guidance provided for returning an unwanted package.
From Drea Tjn at 09/19/24 -
Waiting for hours on the phone with no resolution is frustrating, and achieving prompt assistance through email remains uncertain.
From Cole Qcd at 10/10/24 -
Helpful explanation received from support; looking forward to getting rewards next time.
From Keishaun Uby at 09/30/24
Frequently Asked Questions About Bath & Body Works
Explore frequently asked questions about Bath & Body Works to quickly find the information and support you need.
Plaintiff Latara Harris sues Defendant Bath & Body Works, LLC, under 42 U.S.C. § 1981, alleging Defendant refused to allow her to exchange candles she bought online with candles in a store because of her race.
While a Bath & Body Works shower gel costs nearly $13 (Rs 900 approx) in the US, it is priced at Rs 1,400 at the Indian store. There's a reason imports from the West do so well in India. Thanks to the high import duties, it is likely that a drugstore beauty brand from the US may well be granted the luxury tag in India.
Consider White Barn's products the grownup version of the more fanciful Bath & Body Works. While some of the same scents are offered under both brands, White Barn's packaging is usually more neutrally colored—letting scent be the star, not the container.