Bed Bath & Beyond Customer Service Contacts
Bed Bath & Beyond is a renowned American retail company specializing in home goods, offering a wide array of products ranging from bedding and bathroom accessories to kitchen appliances and home decor. Established in 1971, the company has grown to become a favorite destination for consumers looking to enhance their living spaces with quality and style. With hundreds of stores across the United States, Bed Bath & Beyond provides a convenient shopping experience, both in-store and online, tailored to meet the needs of every homeowner.
Phone Number & Contact Info
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- Bed Bath & Beyond Most Popular Number
- 800-843-2446
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- [email protected]
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- Website
- www.bedbathandbeyond.com
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- Opening Hours:
- Mon-Fri 9am-5pm ET
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- Mailing Address:
- New Jersey
Bed Bath & Beyond Customer Service Overview
Bed Bath & Beyond has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Bed Bath & Beyond
Customers contact Bed Bath & Beyond for various reasons. Most popular of them are questions like "What is the Bed Bath & Beyond coupon policy?", "Does Bed Bath & Beyond offer price matching?", "Does Bed, Bath & Beyond Pay for Shipping on Returns or Exchanges?".
User Testimonials for Bed Bath & Beyond Support
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Polite and professional interactions with no wait time, unlike other companies.
From Simone R Zwq at 06/25/24 -
Challenges in reaching customer service, with frustrating redirects and unwanted ads, ultimately lead to disconnection.
From Irelynd Ztg at 09/15/24 -
Difficulties contacting support and unsatisfactory service encountered.
From Guest-6144242 at 10/02/24 -
Repeated requests for a photo with no response and high return shipping costs frustrate customers.
From Consumer at 10/18/24 -
Supposed to return shattered ceramic by mail at own cost and difficulty unsubscribing from emails.
From Mandy Cat at 03/01/24 -
Charging for return shipping labels and long wait times for orders reflect poorly on their customer service. Prefer spending more elsewhere for timely deliveries.
From FIONA at 10/15/24
Frequently Asked Questions About Bed Bath & Beyond
Explore frequently asked questions about Bed Bath & Beyond to quickly find the information and support you need.
Acquisition by Overstock.com and online revival In a June 2023 bankruptcy auction, Overstock.com acquired the Bed Bath & Beyond name, and associated intellectual property, in a $21.5 million stalking-horse bid.
Bed Bath & Beyond, the home goods retailer that closed its remaining stores after filing for bankruptcy in April, relaunched Tuesday as an online-only brand under new owner Overstock.com.
The company that used to be known as Bed Bath & Beyond Inc. sued Ryan Cohen and his company, RC Ventures LLC, to recover $47 million they made from alleged insider trading in 2022. Cohen founded the pet food company Chewy Inc. and is the chairman and chief executive officer of the video game company, GameStop Corp .
Sadly, all of the Bed Bath & Beyond stores have officially closed, but the home brand lives on — thanks to Overstock, which has recently taken over the name. Overstock acquired the bankrupt brand back in June, and now, the two brands have been merged into one online shopping platform.