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BJ's Wholesale Club Customer Service Contacts

BJ's Wholesale Club is a leading warehouse club operator in the United States, renowned for offering its members top-quality products at incredibly low prices. With a wide range of items including groceries, electronics, home goods, and more, BJ's provides a one-stop shopping experience for all your household needs. The company distinguishes itself with benefits like bulk purchasing options, exclusive member discounts, and convenient services such as BJ’s Gas® and BJ’s Travel®. Discover the value and convenience of a BJ's membership and enjoy significant savings on everyday essentials.

Phone Number & Contact Info

  • BJ's Wholesale Club Most Popular Number
    800-257-2582
  • Website
    www.bjs.com
  • Social Media Channels
  • Opening Hours:
    Mon-Fri 9am-7pm, Sat 9am-6pm, Sun 12pm-6pm ET
  • Additional Contact numbers:
    866-425-7932
  • Mailing Address:
    Marlborough, MA

BJ's Wholesale Club Customer Service Overview

BJ's Wholesale Club has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.

Top Reasons Customers Contact BJ's Wholesale Club

Customers contact BJ's Wholesale Club for various reasons. Most popular of them are questions like "What are the benefits of becoming a BJ's Wholesale Club member?", "What are the accepted payment methods at BJ's Wholesale Club?", "Does Bj's Wholesale Pay for Shipping on Returns or Exchanges?".

User Testimonials for BJ's Wholesale Club Support

Frequently Asked Questions About BJ's Wholesale Club

Explore frequently asked questions about BJ's Wholesale Club to quickly find the information and support you need.