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Blue Cross Blue Shield (TX) Customer Service Contacts

Blue Cross Blue Shield of Texas (BCBSTX) is a prominent health insurance provider, renowned for its comprehensive range of health coverage options tailored to meet the diverse needs of Texas residents. As a key player in the Texas healthcare market, BCBSTX offers a variety of plans including individual, family, and group health insurance, along with Medicare and Medicaid services. Dedicated to improving community health, Blue Cross Blue Shield of Texas also emphasizes preventive care and wellness programs, ensuring affordable and accessible healthcare solutions for all Texans.

Phone Number & Contact Info

  • Blue Cross Blue Shield (TX) Most Popular Number
    800-521-2227
  • Website
    www.bcbstx.com
  • Social Media Channels
  • Opening Hours:
    Mon-Fri 8am-8pm CT
  • Additional Contact numbers:
    888-697-0683 800-451-0287
  • Mailing Address:
    1001 E Lookout Dr, Richardson, TX 75082

Blue Cross Blue Shield (TX) Customer Service Overview

Blue Cross Blue Shield (TX) has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 30 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.

Top Reasons Customers Contact Blue Cross Blue Shield (TX)

Customers contact Blue Cross Blue Shield (TX) for various reasons. Most popular of them are questions like "What is Blue Cross Blue Shield (TX)?", "What are the costs and coverage of Blue Cross Blue Shield (TX) plans?", "What is the Blue Cross Blue Shield (TX) member portal and how can I access it?".

User Testimonials for Blue Cross Blue Shield (TX) Support

Frequently Asked Questions About Blue Cross Blue Shield (TX)

Explore frequently asked questions about Blue Cross Blue Shield (TX) to quickly find the information and support you need.