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Blue Cross/Blue Shield (IL) Customer Service Contacts

Blue Cross/Blue Shield of Illinois is a leading provider of comprehensive health insurance, offering a wide range of medical coverage plans to individuals, families, and businesses across Illinois. Known for its reliable customer service and robust health care network, Blue Cross/Blue Shield IL ensures members have access to top health care professionals and facilities. As part of the larger Blue Cross Blue Shield Association, it leverages nationwide resources to provide exceptional health care solutions, making it a trusted choice for health insurance in Illinois.

Phone Number & Contact Info

  • Blue Cross/Blue Shield (IL) Most Popular Number
    800-327-8497
  • Website
    www.bcbsil.com
  • Social Media Channels

Blue Cross/Blue Shield (IL) Customer Service Overview

Blue Cross/Blue Shield (IL) has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.

Top Reasons Customers Contact Blue Cross/Blue Shield (IL)

Customers contact Blue Cross/Blue Shield (IL) for various reasons. Most popular of them are questions like "What is the difference between Blue Cross and Blue Shield?".

User Testimonials for Blue Cross/Blue Shield (IL) Support

Frequently Asked Questions About Blue Cross/Blue Shield (IL)

Explore frequently asked questions about Blue Cross/Blue Shield (IL) to quickly find the information and support you need.