BMO Bank Customer Service Contacts
BMO Bank, formally known as Bank of Montreal, is a highly respected Canadian financial institution established in 1817. As one of the oldest banks in North America, BMO provides a broad range of personal and commercial banking, wealth management, and investment banking products and services. Serving over 12 million customers, BMO Bank stands out for its commitment to innovation, community involvement, and customer service excellence, making it a trusted leader in the global financial sector.
Phone Number & Contact Info
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- BMO Bank Most Popular Number
- 888-340-2265
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- [email protected]
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- Website
- www.cardtronics.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- 3404 Lockhart Hwy, Austin, TX 78744
BMO Bank Customer Service Overview
BMO Bank has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact BMO Bank
Customers contact BMO Bank for various reasons. Most popular of them are questions like "What types of bank accounts does BMO Harris Bank offer?", "Does BMO Harris Bank offer mobile banking?", "What are the fees associated with BMO Harris Bank accounts?".
User Testimonials for BMO Bank Support
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Failure to provide support or assistance during a traumatic time, leading to distress by placing the customer in collections and refusing to reissue credit cards as promised.
From VICTORIA L Fxt at 03/20/24 -
Poor customer service with inability to provide loan details over the phone and refusal to accept payment information remotely.
From Jeremy g Pan at 04/10/24 -
Baffled by all the issues, customer service seems unhelpful and impersonal.
From Frank Kwiatkowski at 08/19/23 -
Treated poorly by customer service who were unhelpful and dismissive.
From Kimberly Saito at 07/12/24 -
Awful service with constant letters about transactions, unhelpful calls, and refusal to transfer to a supervisor. No warning before account closure. Told to "google" ATM locations.
From Mandy Lynn at 07/18/24 -
Rude and uncaring support, instructed to email questions for possible response.
From Tom Thomas at 08/19/24
Frequently Asked Questions About BMO Bank
Explore frequently asked questions about BMO Bank to quickly find the information and support you need.
It is the U.S. subsidiary of the Toronto-based multinational investment bank and financial services company Bank of Montreal, which owns it through the holding company BMO Financial Corporation (formerly Bankmont Financial Corporation, then Harris Financial Corporation).
Bank of Montreal, together with its sub- sidiaries, is known as BMO Financial Group. As such, in this document, the names “BMO Bank of Montreal” and the “Bank” mean the Canadian retail banking division of Bank of Montreal, and “BMO Financial Group” and “BMO®” mean Bank of Montreal together with its subsidiaries.
The Bank of Montreal (French: Banque de Montréal), abbreviated as BMO (pronounced /ˈbiːmoʊ/), is a Canadian multinational investment bank and financial services company. BMO Bank, N.A. The bank was founded in Montreal, Quebec, in 1817 as Montreal Bank, making it Canada's oldest bank.
Is BMO a reliable bank? BMO is a well-established national bank with over 1,000 branches across 32 U.S. states. Deposits made to BMO accounts are FDIC-insured (FDIC certificate No. 16571) up to $250,000 per depositor, for each account ownership category, in the event of bank failure.