BostonProper.com Customer Service Contacts
Boston Proper, Inc. specializes in a sophisticated range of women's fashion. They offer an extensive collection including stylish tops, elegant dresses, versatile pants, trendy denim, chic skirts and shorts, contemporary jackets, fashionable swimwear, footwear, and a variety of accessories. Catering primarily to customers across the United States, Boston Proper is dedicated to delivering exceptional style and quality.
Phone Number & Contact Info
-
- BostonProper.com Most Popular Number
- 800-243-4300
-
- Website
- www.bostonproper.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Mailing Address:
BostonProper.com Customer Service Overview
BostonProper.com has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 17%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for BostonProper.com Support
-
Refusal to delete or refund order after accidental submission. Required speaking to supervisor. Long wait times for credit return.
From CT W Pes at 07/07/24 -
No resolution from customer service regarding misleading review tab.
From Guest-5973489 at 07/08/24 -
Difficulties contacting customer service due to unclear return/exchange process and unresponsive helpline.
From Alisa C Gxp at 04/15/24 -
Denied discount adjustment by support; advised to return and reorder.
From Marti C Lok at 05/11/23 -
Attempted to change shipping address shortly after order but ultimately unsuccessful. Disappointed with service.
From Christine Saar at 10/24/24 -
Service quality is generally good, but shipping can be lengthy, and the return policy is cumbersome and customer unfriendly.
From Tamar at 10/23/24
Frequently Asked Questions About BostonProper.com
Explore frequently asked questions about BostonProper.com to quickly find the information and support you need.
In January 2016, Brentwood completed its acquisition of Boston Proper in partnership with management.
Boston Proper was acquired by clothing company Chico's in 2011. Boston Proper has disclosed a statement in compliance with the California Transparency In Supply Chains Act assuring ethical supply practices and primarily manufactures their clothing in China, India, and Pakistan. Do you have products by this Brand?
Driving directions to Boston Proper Corporate Office, 1155 Broken Sound Pkwy NW, Boca Raton - Waze.
Since Boston Proper does not have physical stores, they can immediately implement any price shifts.