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Box Customer Service Contacts
Box.com offers a robust cloud-based content management platform, equipped with advanced collaboration tools, enhanced security measures, and detailed analytics. It provides a core service designed to manage, share, and collaborate on digital documents and files, supplemented by various industry-specific add-ons tailored to meet unique business needs and scenarios.
Phone Number & Contact Info
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- Box Most Popular Number
- 877-729-4269
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- [email protected]
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- Website
- www.box.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Redwood City, CA
Box Customer Service Overview
Box has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Box
Customers contact Box for various reasons. Most popular of them are questions like "What is Box?", "What is Boxee Box?", "Can I access Box from my mobile device?".
User Testimonials for Box Support
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Unable to speak to anyone about refund issues; no contact number available.
From Van Tlg at 2024-10-03 -
Workers exhibit an 'oh well' mentality, generally don't care.
From Savanna J Mwh at 2024-07-16 -
Phone calls and online chat are unresponsive to address complaints.
From Daniel M Sab at 2024-10-07 -
Unresponsive and unwilling to reimburse after automatic renewal, causing a $1000 loss.
From Ian Koviak at 2024-10-15 -
Terrible customer service experience.
From P Tarr at 2024-09-25 -
Slow response and unresolved issue with files. Avoid.
From Paddy Cannon at 2024-09-11
Frequently Asked Questions About Box
Explore frequently asked questions about Box to quickly find the information and support you need.
Is Dropbox Now Called Box? Dropbox and Box are entirely separate entities. DropBox primarily launched with individual customers as the target audience, while Box focused more on businesses, which is why they have better security and business plans than DropBox.
All told, the company's net income for the quarter came to $99.2 million, up from $20.5 million one year ago. For the 2024 fiscal year, the company reported sales of $1.04 billion, up 5% from the prior year, with billings coming to $1.06 billion, up 3%. Full-year profits came to $1.46 per share.
Aaron Levie's Net Worth Aaron Levie has an estimated net worth of $100 Million. This is based on reported shares in BOX INC.