Branch App Customer Service Contacts
Branch App is a leading financial technology company providing innovative mobile-first solutions. It specializes in tools that streamline payment processes for hourly workers, such as instant access to earned wages, budgeting assistance, and work schedule management. By leveraging the Branch app, employees can gain greater financial flexibility and wellness, while employers benefit from increased workforce satisfaction and retention.
Phone Number & Contact Info
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- Branch App Most Popular Number
- No contact number available.
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- Website
- www.branchapp.com
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- Opening Hours:
- Mon-Fri 9am-5pm ET
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- Mailing Address:
Branch App Customer Service Overview
Branch App has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Branch App Support
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Poor customer service, leaving me stranded and frustrated. Account locked without assistance.
From Pearla Jsc at 2024-10-20 -
Automated responses when trying to reach the team, without resolving credit listing issues.
From Haadi Usc at 2024-09-13 -
Long wait times and ineffective communication hinder problem-solving. Email instructions failed, leaving issues unresolved. Phone support needed for real-time assistance. Unacceptable service.
From Vee at 2024-09-27 -
Worst customer service experienced; spent over 30 minutes on chat and a phone call without resolution. Utterly ridiculous...
From James Garner at 2024-08-14 -
Long hold times, unresolved fund access issues, and unfulfilled escalation promises marked my interactions with Branch's customer service.
From Brittany Skinner at 2024-09-27 -
Dissatisfied due to delayed, email-only support and denied claims without proper guidance or documentation. Awaiting appeal response.
From Chanthy at 2024-06-29
Frequently Asked Questions About Branch App
Explore frequently asked questions about Branch App to quickly find the information and support you need.
Mobile Growth & Attribution Platform for Enterprises and Brands.
Branch is RBI-Licensed as an NBFC and has been a trusted brand in 4 countries across the globe.
Atif Siddiqi is the founder and CEO of Branch, which helps businesses accelerate payments and empower working Americans.
Our Mission. Branch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments to their workforce and empowering working Americans with accessible, free financial services.