Breville USA Customer Service Contacts
Breville USA is a renowned leader in kitchen appliances, specializing in innovative products that enhance the culinary experience. Known for its high-quality espresso machines, blenders, toasters, and more, Breville blends functionality with style, ensuring each product not only performs exceptionally but also complements the aesthetics of any kitchen. Dedicated to empowering home chefs, Breville continues to push the boundaries of kitchen technology, making it a favorite among culinary enthusiasts across the United States.
Phone Number & Contact Info
-
- Breville USA Most Popular Number
- 866-273-8455
-
- Website
- www.breville.com
-
- Opening Hours:
- Mon-Fri 8am-5pm PT
-
- Mailing Address:
- Sydney, Australia
Breville USA Customer Service Overview
Breville USA has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 30%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 17 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Breville USA
Customers contact Breville USA for various reasons. Most popular of them are questions like "What is the warranty coverage for Breville coffee makers?", "What is the recommended maintenance for Breville coffee makers?", "Are Breville coffee makers compatible with reusable coffee filters?".
User Testimonials for Breville USA Support
-
Lack of email response and insufficient support during troubleshooting. Received a mailing label for return, but machine came back unfixed. Disappointment with unaddressed repairs.
From Behnam H Ckd at 2024-07-05 -
Terrible customer service; after repairs, the machine had the same issues. Disappointing support.
From Gil N Tfy at 2024-05-15 -
Emailing Breville customer service multiple times yielded no response.
From Guest-6198394 at 2024-10-25 -
Horrible customer service experience involved long waits, unanswered emails, and additional deposits despite the warranty. ̂Product issue resolution.
From Steven B Rxl at 2024-07-01 -
Unresponsive service and lack of accountability led to a frustrating offer of a minimal discount or costly shipping for repairs.
From andrew j Xgt at 2024-04-28 -
Poor manners and incomplete descaling instructions could have damaged my machine. Promised video never sent.
From Jessica K Prr at 2024-06-04
Frequently Asked Questions About Breville USA
Explore frequently asked questions about Breville USA to quickly find the information and support you need.
Breville Group Limited, or simply Breville, is an Australian multinational manufacturer and marketer of home appliances, headquartered in Alexandria, an inner suburb of Sydney, New South Wales, Australia.
All Breville products, including the BOV845 Smart Oven® Pro, are designed and engineered in Australia, manufactured in various locations, and assembled in China.
Best High-End Automatic Espresso Machine Breville's Barista Touch Impress may be the priciest coffee maker on this list, but it is truly a high-end machine. The Touch Impress guides you through the coffee-making process, whether you're pulling a single shot of espresso or making an oat milk latte.
One of the features that makes the top-tier Breville machines significantly more expensive is their double or dual boilers (the Breville Oracle, Oracle Touch, Dual Boiler and Dynamic Duo all have this feature). Double boiler espresso machines have two separate heating units: one for steam and one for coffee.