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Brother International Customer Service Contacts
Brother International Corporation is a premier provider of innovative products for the home, office, and industry. Renowned for its high-quality printers, multifunction centers, sewing machines, label printers, and more, Brother International seamlessly integrates technology and customer satisfaction. With a commitment to exceptional durability and efficiency, Brother continues to be a trusted brand globally, ensuring superior performance across its diverse product lines.
Phone Number & Contact Info
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- Brother International Most Popular Number
- 800-284-4329
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- Website
- www.brother-usa.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Bridgewater, NJ
Brother International Customer Service Overview
Brother International has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 38%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Mondays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Brother International
Customers contact Brother International for various reasons. Most popular of them are questions like "What is the Brother International privacy policy?", "Is there a Brother loyalty program?".
User Testimonials for Brother International Support
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Poor communication and lack of technical knowledge from support agents led to frustration and unresolved issues. Limited assistance and language barriers worsened the experience.
From Thomas M Zkj at 2024-10-15 -
Unable to resolve printer setup issues through various support channels, including chat and videos.
From Cain Sod at 2024-09-24 -
Support line guidance helped fix settings issues. Warranty extension offered after receiving a low-ink machine, yet no exceptions made after expiration.
From Avyn Rnx at 2024-07-24 -
Out of warranty printer results in costly repairs.
From Jalan Vnc at 2024-06-27 -
Long wait times and unhelpful live chat fail to resolve PDF printing issues.
From Drexel Cvb at 2024-06-17 -
Helpful and compassionate support received during difficult times, assisting with sensitive matters.
From Liliya Slavova at 2024-05-29