California Employment Development Department (EDD) Customer Service Contacts
The California Employment Development Department (EDD) is a vital state agency dedicated to providing comprehensive employment and workforce-related services. EDD offers a wide range of services including job search assistance, unemployment benefits, disability insurance, and labor market information to both businesses and individuals in California. Additionally, the department plays a crucial role in collecting employment-related taxes and overseeing the state's labor market. This makes EDD an essential resource for fostering economic growth and development within California.
Phone Number & Contact Info
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- California Employment Development Department (EDD) Most Popular Number
- 800-300-5616
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- Website
- edd.ca.gov
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- Opening Hours:
- Mon-Sun 8am-8pm PT
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- Additional Contact numbers:
- 800-229-6297 714-687-4400 916-654-8210 800-480-3287 800-547-2058 888-745-3886
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- Mailing Address:
- 722 Capitol Mall, Sacramento, California
California Employment Development Department (EDD) Customer Service Overview
California Employment Development Department (EDD) has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 13 minutes. The shortest wait times occur on Thursdays, while Friday have the longest wait times.
Top Reasons Customers Contact California Employment Development Department (EDD)
Customers contact California Employment Development Department (EDD) for various reasons. Most popular of them are questions like "How Do I Apply for Unemployment Benefits with the California Employment Development Department (Edd)?", "How Do I Claim Unemployment Benefits with the California Employment Development Department (Edd)?", "How Do I Check My Unemployment Benefits with the California Employment Development Department (Edd)?".
User Testimonials for California Employment Development Department (EDD) Support
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Unable to contact customer service despite multiple attempts before 8 AM. Frustration grows as reaching a representative seems impossible.
From Sadie R Wpw at 06/11/24 -
Difficultly reaching a real person for claim delays through the customer service number.
From David K Puy at 03/04/24
Frequently Asked Questions About California Employment Development Department (EDD)
Explore frequently asked questions about California Employment Development Department (EDD) to quickly find the information and support you need.
If you are having problems using Employer Services Online, call one of the following numbers below: e-Services for Business at 1-888-745-3886. eWOTC Customer Services at 1-866-593-0173.
Description. The Employment Development Department (EDD) is one of the largest state departments with employees at hundreds of service locations throughout the state. For more than 70 years, we have connected millions of job seekers and employers in an effort to build the economy of the Golden State.
English: 1-800-480-3287. Spanish: 1-866-658-8846. California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator. TTY: 1-800-563-2441.
The Employment Development Department (EDD) offers a wide variety of services to millions of Californians under Unemployment Insurance (UI), State Disability Insurance (SDI), workforce investment (Jobs and Training), and Labor Market Information programs.