CapCut Customer Service Contacts
CapCut is a dynamic video creation app that allows users to effortlessly edit and enhance videos with various tools. This platform provides features like trimming, adding filters, and incorporating music, making it ideal for crafting engaging content. Available for both Android and iOS devices, CapCut offers a seamless editing experience and generates revenue through in-app purchases.
Phone Number & Contact Info
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- CapCut Most Popular Number
- No contact number available.
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- Website
- en.wikipedia.org
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
CapCut Customer Service Overview
CapCut has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for CapCut Support
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Still awaiting promised invoices after over 110 business days, despite numerous follow-ups and identical responses from customer support. Frustration mounts with ongoing indifference and incompetence.
From Algotech at 2024-10-21 -
No available customer support despite an existing email contact point.
From Mike Hourihan at 2024-10-16 -
Lack of effective customer support and delayed invoice responses, coupled with unhelpful interactions, make the experience frustrating and disappointing.
From Kelly Victoria Thorn at 2024-10-15 -
Unhelpful and unwilling to provide a refund, leaving me with a £70 loss.
From Evie at 2024-08-05 -
Asked repeatedly for receipt despite providing it twice, dealt with unhelpful and repetitive responses. Gave up after attempts to resolve issue failed.
From Jennifer Graddy at 2024-08-24
Frequently Asked Questions About CapCut
Explore frequently asked questions about CapCut to quickly find the information and support you need.
Enter CapCut: a video-editing app owned by TikTok parent company ByteDance. Originally known as ViaMaker, it was launched in April 2020 as the overseas equivalent of a Chinese editing app called Jianying, and rebranded to CapCut shortly after.
CapCut (Chinese: 剪映; pinyin: JianYing), formerly internationally known as ViaMaker, is a Chinese short-form video editing app developed by ByteDance.
Who Owns CapCut? CapCut is a video-editing app owned by TikTok's parent company, ByteDance.
CapCut collects and stores a significant amount of user data. This can include your mobile device info and your general location. And some of this data may be stored overseas in locations that you aren't aware of. However, this doesn't mean that you shouldn't use CapCut.