Card.com Customer Service Contacts
CARD.com is an online financial services provider specializing in personalized prepaid debit cards featuring designs that reflect the personal interests of customers, from sports teams to popular entertainment icons. Offering a user-friendly platform, CARD.com emphasizes convenience and personalization, allowing users to manage their finances with a stylish touch. Their services cater to those seeking a modern alternative to traditional banking with a digital-first approach, providing tools for easy management of everyday financial needs.
Phone Number & Contact Info
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- Card.com Most Popular Number
- 844-227-3602
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- [email protected]
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- Website
- www.card.com
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- Opening Hours:
- Mon-Fri 7am-7pm CT
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- Mailing Address:
Card.com Customer Service Overview
Card.com has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 75%, and customer sentiment is satisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.
User Testimonials for Card.com Support
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Generic responses and lack of access to the investigation team create frustration, compounded by incorrect merchant information and unprofessional behavior during calls.
From Mister S Mvp at 2023-12-10 -
Understanding representatives consistently provide a positive interaction experience.
From Just a happy customer at 2024-10-12 -
Always ready to help, their support team impresses.
From Patricia DysonJohnson at 2024-10-11 -
Respectful and professional customer service agents resolve issues promptly, making users feel valued and heard.
From Carol-Anne Woodard at 2024-10-18
Frequently Asked Questions About Card.com
Explore frequently asked questions about Card.com to quickly find the information and support you need.
The Card Premium Bank Account is a checking account established by, and the Premium Visa Debit card is issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc, and can be used everywhere Visa debit cards are accepted.
CARD.com offers many convenient ways to load money, including with cash at Western Union and through Direct Deposit from your employer or federal benefits provider. You can share funds from card to card. You can use ATMs and shop near home and around the world.
Where is CARD.com's headquarters? CARD.com's headquarters is located at 231 Market Place, San Ramon.
Choose up to 3 card designs for one Monthly Maintenance Fee of $9.95. You can even get your fee waived## when you Direct Deposit at least $1,000, across any of your cards, within the prior 30-day period. Choose multiple card designs of your favorite artist or mix it up with any of our other 8000+ card designs.