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Carnival Cruise Customer Service Contacts

Carnival Cruise Line is a premier cruise operator renowned for offering fun-filled, value-packed cruise vacations perfect for families, couples, and solo travelers alike. Known as "The World’s Most Popular Cruise Line," Carnival operates an impressive fleet of ships that sail to exotic and exciting destinations around the globe, including the Caribbean, Mexico, Alaska, and more. With its signature onboard entertainment, diverse dining options, and plethora of activities, Carnival Cruise Line ensures a memorable vacation experience at sea.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 9am-10pm, Sat 9am-6pm
  • Additional Contact numbers:
    800-764-7422 800-929-6400
  • Mailing Address:
    Miami, FL

Carnival Cruise Customer Service Overview

Carnival Cruise has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.

Top Reasons Customers Contact Carnival Cruise

Customers contact Carnival Cruise for various reasons. Most popular of them are questions like "Are gratuities included in the cost of a Carnival Cruise?", "What is the cancellation policy for Carnival Cruise reservations?", "How Do I Cancel My Carnival Cruise Reservation?".

User Testimonials for Carnival Cruise Support

Frequently Asked Questions About Carnival Cruise

Explore frequently asked questions about Carnival Cruise to quickly find the information and support you need.