Carter's, Inc. Customer Service Contacts
Carter's, Inc. is a renowned leader in the children's apparel industry, offering a wide range of clothing, accessories, and products for infants and young children. As the largest branded marketer in the U.S. of apparel exclusively for babies and young children, Carter's is synonymous with high quality, innovation, and value. The company owns the Carter's and OshKosh B’gosh brands, making it a go-to destination for parents across the globe seeking reliable, stylish, and affordable children's wear.
Phone Number & Contact Info
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- Carter's, Inc. Most Popular Number
- 888-782-9548
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- Website
- carterscatalog.company.site
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- Opening Hours:
- Mon-Fri 8am-4:30pm CT
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- Additional Contact numbers:
- 877-333-0117
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- Mailing Address:
Carter's, Inc. Customer Service Overview
Carter's, Inc. has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Carter's, Inc.
Customers contact Carter's, Inc. for various reasons. Most popular of them are questions like "What is Carter's, Inc.'s return policy?", "What is Carter's, Inc.'s privacy policy?", "What is Carter's, Inc.'s size chart?".
User Testimonials for Carter's, Inc. Support
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Worst experience ever, charged $2 after being late by hours. Frustrating service.
From Michele S Irr at 07/25/24 -
Inconsistent and unhelpful response from customer service regarding address change, leading to unresolved shipping issues.
From Tam N Swi at 11/17/23 -
Repeated calls were required to resolve payment issues, with unexpected fees and charges incurred despite using the same account successfully elsewhere. Eventually, the credit card was canceled.
From bricallia j at 03/01/24 -
No notification of cancellation, leaving parents scrambling. Unacceptable service.
From Stephane Npg at 02/22/24 -
Rewards issue promptly resolved by representative.
From Guest-5725823 at 03/22/24 -
Issue promptly resolved by calling customer service.
From Guest-5725906 at 03/22/24
Frequently Asked Questions About Carter's, Inc.
Explore frequently asked questions about Carter's, Inc. to quickly find the information and support you need.
Carter's Inc (Carter's) is a marketer of children's apparel. The company is involved in the design, production, and sale of baby products, playclothes, apparel, accessories, bedding products, outerwear, sleepwear, footwear, home décor, swimwear, shoes, socks, diaper bags, and toys.
Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.
We're headquartered in Atlanta, GA with our office hosting everyone from accountants to product designers, marketers to sourcing specialists. We go beyond Atlanta as well, with offices around the world. Our teams work hand-in-hand to make sure we remain America's #1 baby clothing brand.
The Carter Corporation, Inc is an entrepreneurial centered company whose business is directed toward providing legal supportive services. Process Serving and Skip Tracing are currently the only two services the Company is involved in.