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Carvana Customer Service Contacts

Carvana Co., headquartered in Tempe, Arizona, revolutionizes the automotive industry as a leading online retailer specializing in used cars. Famous for its innovative glass tower car vending machines, Carvana stands out as the fastest-expanding digital used car dealership in the U.S.

Phone Number & Contact Info

  • Carvana Most Popular Number
    800-333-4554
  • Website
    www.carvana.com
  • Social Media Channels
  • Opening Hours:
    Mon-Sun 8am-9pm ET
  • Mailing Address:
    6014 S I-35 Frontage Rd, Austin, TX 78745

Carvana Customer Service Overview

Carvana has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 29%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes and 10 seconds. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.

Top Reasons Customers Contact Carvana

Customers contact Carvana for various reasons. Most popular of them are questions like "How does Carvana work?", "Where does Carvana deliver?", "What are Carvana's financing options?".

User Testimonials for Carvana Support