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Charles Schwab Customer Service Contacts
Charles Schwab Corporation is a premier investment services firm that offers a wide range of financial resources and investment products. Founded in 1971, the company provides services including brokerage, banking, and wealth management advice, catering to both individual investors and institutional clients. With its innovative tools and personalized client support, Charles Schwab aims to democratize investing, making it accessible and understandable for everyone.
Phone Number & Contact Info
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- Charles Schwab Most Popular Number
- 800-435-9050
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- [email protected]
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- Website
- www.schwab.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-435-4000 888-403-9000
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- Mailing Address:
- Westlake, TX
Charles Schwab Customer Service Overview
Charles Schwab has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Charles Schwab
Customers contact Charles Schwab for various reasons. Most popular of them are questions like "How Do I Open an Account with Charles Schwab?", "How Do I Close My Account with Charles Schwab?", "How Do I Recover a Hacked Charles Schwab Account?".
User Testimonials for Charles Schwab Support
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Commendable work by experienced customer representatives, but program changes lead to poor customer treatment.
From Barry W Gdq at 2024-08-07 -
Unhelpful customer service repeatedly insisted they can close accounts without providing reasons.
From scott m Cqy at 2024-05-17 -
Rude and slow response from a Schwab rep delayed a project, showcasing "terrible customer service."
From Diania Nky at 2024-03-01 -
Arthur provided exceptional support when my account was frozen.
From Guest-5904684 at 2024-06-06 -
Assistance was provided but previous experiences with the service were unhelpful.
From Sally L Pcw at 2024-02-17 -
No support in locating transactions and solving errors, leaving customers to handle issues themselves.
From Rod Lee at 2024-10-25