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Charter Communications Customer Service Contacts

Charter Communications, Inc., operating under the brand name Spectrum, is a leading broadband connectivity company and cable operator serving millions of customers across the United States. As one of the largest providers, Charter offers a range of services including high-speed internet, cable television, and telephone services. The company is renowned for its significant investments in technology and infrastructure, enhancing broadband service quality and expanding its network to underserved communities.

Phone Number & Contact Info

Charter Communications Customer Service Overview

Charter Communications has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Wednesdays, while Monday have the longest wait times.

Top Reasons Customers Contact Charter Communications

Customers contact Charter Communications for various reasons. Most popular of them are questions like "How Do I Access My Charter Communications Account?", "How Do I Switch My Charter Communications Account to Be Paperless?", "How Do I Update Information in My Charter Communications Account?".

User Testimonials for Charter Communications Support

Frequently Asked Questions About Charter Communications

Explore frequently asked questions about Charter Communications to quickly find the information and support you need.