get the app
auth icon

Chewy Customer Service Contacts

"Discover our online pet supply store, your one-stop destination for all pet essentials, including toys, food, and medicine tailored for a diverse range of animals like dogs, cats, birds, fish, small pets, reptiles, farm animals, and horses. Initially fueled by the founders' personal investments and modest loans, our goal has always been to expand into a leading name in the pet supply industry."

Phone Number & Contact Info

  • Chewy Most Popular Number
    800-672-4399
  • Website
    www.chewy.com
  • Social Media Channels
  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Florida

Chewy Customer Service Overview

Chewy has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.

Top Reasons Customers Contact Chewy

Customers contact Chewy for various reasons. Most popular of them are questions like "What is Chewy's return policy?".

User Testimonials for Chewy Support

Frequently Asked Questions About Chewy

Explore frequently asked questions about Chewy to quickly find the information and support you need.